Quality Assurance
Certifications
FAA - US Federal Aviation Administration - FAR - 145 Repair Station - Certification Number: T16Y169O
EASA - European Aviation Safety Agency - Part 145 Approved
Maintenance Organisation - Certification Number: EASA.145.0311
CASA - Civil Aviation Safety Authority (Australia) - Repair Facility - Certification Number: 2422
CAAS - Civil Aviation Authority of Singapore - Repair Facility - Certification Number: AWI/240
CAAC - General Administration of Civil Aviation of China - Part 145 Repair Station - Certification Number: F06100387
ISO 9001 Quality Management Systems Certificate AU98/1062
Defence Recognised Supplier - Strategic Capabilities (Australia)
Commercial and Supplier Government Supplier - Cage Code 23472 (United States)
Quality Certification
Every aspect of our operations fully conforms to strict international quality regulations. TEOA maintains ISO9001 quality management system requirements.
The ISO9001 QMS (Quality Management Systems) complements and supports the five Aviation cerfications held by TEOA.
Our quality systems are approved by organisations including Delta Airlines, BAE Systems, Boeing Australia, Kaiser Electronics, IBM, Compaq and Sun Microsystems.
Our Commitment to Quality
The directors and management of Thomas Electronics of Australia believe that a commitment to quality is essential to the ongoing success of the company. For this reason we will not compromise our standards under any circumstances.
One of the most important principles used in developing and managing our quality system is the achievement of consistency in all activities undertaken.
Our quality policy is to achieve consistency by maintaining control of our processes through measurement, statistical analysis and the use of documented procedures. Consistency will be maintained in the long term through applying the principles of continuous improvement, and by involving customers, employees and suppliers in the improvement process.
We recognise that the skills of our employees are some of TEOA's most valuable assets. TEOA is committed to identifying the need for, and facilitating employee skill enhancement. Our aim is to foster a company culture in which all employees contribute to quality assurance, take responsibility, and are committed to initiating corrective action in order to avoid recurrence of issues.
The ongoing implementation of our quality assurance management system ensures that all aspects of company performance and procedures are documented, monitored and reviewed so that our customers' expectations are met and exceeded.
We are committed to building strong, long-lasting relationships with our suppliers and customers through the adoption of a structured quality system. It will ensure that an attitude of dedication to quality exists throughout the company.
Thomas Electronics of Australia's quality systems ensure:
- Our customers' requirements are completely understood
- Each task within each process is defined
- All processes are fully documented
- All employees have defined responsibilities
- Training programs equip employees with appropriate competencies
Through these processes, our customers’ requirements are fully met.
